eSIM Android activation guides
Need help getting set up? Here are some step-by-step guides on how to activate an eSIM on your device. If you are using a Samsung device that is not Samsung please refer to the Samsung activation guide
Android - Activation via QR Code
Step 1: Download your plan
There are two ways you can download an eSIM via QR code to your Android device.
Via the Camera App
Open the Camera app and point your camera towards your eSIM QR code.
A prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.
Via Settings
- Go to Settings.
- Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
- Select Connect to mobile network, then Download a SIM instead?.
- Select Use a different network, and scan your QR code.
Step 2: Configure the plan
Make sure that your mobile data is using your eSIM line, not your primary line. This is to ensure you aren’t accidentally roaming on your existing plan.
Set Data Roaming
Data Roaming ensures that your eSIM will connect to the internet, even when abroad.
Go to Settings -> Network & Internet -> SIMs, select the eSIM, and enable Data Roaming.
Samsung - Manual eSIM activation
Step 1: Download your plan
Note: Your device settings may vary slightly depending on your device manufacturer.
- Go to Settings.
- Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
- Select Connect to mobile network, then Download a SIM instead?.
- Select Use Activation Code, then copy and paste the codes provided.
Step 2: Configure the plan
Make sure that your mobile data is using your eSIM line, not your primary line. This is to ensure you aren’t accidentally roaming on your existing plan.
Set Data Roaming
Data Roaming ensures that your eSIM will connect to the internet, even when abroad.
Go to Settings -> Network & Internet -> SIMs, select the eSIM, and enable Data Roaming.